Introduction:
The modern world of the twenty-first century has witnessed tremendous development in the field of science. This development has been so much so that humanity has progressed in this world by leaps and bounds. We attribute most of this rapid-paced progression to the numerous innovations that have come up in this era of advanced scientific inquiry. Human society has always been set apart from other prior social structures due to its use and reliance on its gift of the mind. We continue to produce technology that favours our survival and allows us to live a comfortable life and to this end now we have come to depend upon assistance from entities displaying artificial intelligence. To be completely honest, it would now be impossible for us to imagine an existence where we would be devoid of the wonders of chatbots and other forms of virtual aid. The future now rests with the ways and virtues of computer science and its ability to uplift society.
What do you mean by Chatbots and Virtual Assistants?:
There is an abundance of different types of technology that people use to get by on a day-to-day basis without even realizing the true importance of such useful inventions. Looking from that similar vision, you could then easily understand why so many people still do not know how chatbots and virtual assistants provide them with comfort. Plenty of people fall into this category and since these technologies are so intricately involved in our affairs, we must grasp as to what are the implications of such advanced machinery. Chatbots are designed to replicate a human conversation with the customers to assist them with their needs whenever they require such assistance. The bot uses pattern matches to connect with an appropriate data set to come up with a coherent response for the user. The computer software composed of certain algorithms looks for valuable feedback from its vast information database to perform its functions accordingly. Both chatbots and virtual assistants use Natural Language Processing (NLP) to communicate with the user and answer their queries. Virtual Assistants are programs which are tasked with various administrative responsibilities like scheduling appointments and performing other functions as commanded by the user. It utilizes artificial intelligence to get its work done and acts as a sort of personal assistance catering to your whims and fancies. This in addition to its efficiency at organizing stuff has made it popular amongst all kinds of people, ergo it is only natural that the demand for it will rise as well. Thus these new technologies are at the helm of transforming the future of mankind.
How do these technologies impact society?:
The significance of these innovations is quite strong when you consider how these things impact our daily routine. Now we have many virtual assistants like Siri, Cortana, and Alexa that help users with several daily tasks. Moreover, the usage of chatbots in various enterprises has made the customer experience quite friendly and hassle-free. This has led to a plethora of companies adopting these bots to deal with basic issues that a customer might encounter and provide them with a quick response to tackle those problems. Another big feature of these bots is their ability to deliver top-notch recommendations which are in line with the things in which the user had previously shown interest. These personalized recommendations are a great way to engage the audience. The quick action ability of these AI-enabled advanced machineries has resulted in the proliferation of such devices that render these services. As such it would not be a stretch to say that these AI technologies are going to shape the future of our civilization.
